Quick answers.

Add products to the cart, enter the delivery details and send the order request. Its number is shown on the confirmation page, and the request remains unpaid until the operator checks availability, confirms the order and provides payment instructions.

Product availability and dispatch timing are confirmed after the order is placed. Products marked “On request” may have a different lead time from items that are in stock. We deliver by courier to the address entered in the order.

Shipping is free for orders with a subtotal of at least 1,000 RON. Below 1,000 RON, the manager confirms the cost after the order is recorded; the cart and confirmation show it as pending and do not present a final total until then.

Checkout accepts Romanian addresses. For a hard-to-reach location, the operator confirms serviceability before dispatch.

After the parcel is handed over, tracking details are shared when available from the courier. For a status update, call +40 730 374 009 and provide the order number.

Check the packaging in the courier's presence and note visible damage on the delivery document where possible. Notify us as soon as possible at contact@nautic-profi.ro or +40 730 374 009 so the incident can be documented. Prompt notification does not limit your statutory conformity rights.

At checkout you can enter the recipient name and a Romanian delivery address. Parcel handover follows the rules of the courier selected by the operator. If you need help, call +40 730 374 009.

Checkout records the order as unpaid and does not collect payment automatically. After checking it, the operator confirms the shipping cost where applicable, the final total, the available payment method and instructions. Checkout does not currently offer cash on delivery.

The tax invoice is issued after the order is checked. For company billing, contact us with the order number and provide the company name, tax ID and billing address.

Checkout does not currently have a separate proforma option. After placing the order, contact us with its number to request the available documents and payment instructions.

Prices are displayed in RON. The applicable VAT treatment and final total are confirmed by the operator before any payment and before the invoice is issued.

Yes. Under OUG 34/2014 you have a 14-calendar-day withdrawal right from receipt, without giving a reason. You are liable only for diminished value caused by handling beyond what is needed to establish the product's nature, characteristics and operation. Direct return shipping is borne by the customer, subject to statutory exceptions.

Email contact@nautic-profi.ro with the order number and a clear withdrawal statement; giving a reason is optional. Refunds are made within the statutory 14 days from notice, but may be withheld until the product or proof of dispatch is received, whichever occurs first.

Contact us at contact@nautic-profi.ro or +40 730 374 009 with the order number, a description and, where useful for the initial assessment, photographs. For a non-conforming product, the remedies provided free of charge under OUG 140/2021 apply; the solution and timeline are confirmed after assessment.

The statutory conformity guarantee under OUG 140/2021 applies. Where the manufacturer also offers a commercial warranty, its duration and conditions are those stated for the specific product.

Statutory rights arise from the purchase. For a claim, send the order number or proof of purchase, a description of the fault and, where useful for the initial assessment, photographs. Original packaging is not a condition for exercising statutory rights.

Timing depends on the product, fault and parts availability. After registering and assessing the claim, we communicate the proposed solution and estimated timeline, subject to the applicable statutory obligations.

Our responsibilities as seller apply to products bought from Nautic Profi. For a product bought from another seller, contact that seller or the guarantor named in the product documents; we can separately confirm whether general guidance is possible.

Each product may be shown as “In stock”, “On request” or “Out of stock”. Availability is checked before dispatch; for “On request” products, the operator confirms the lead time after the order is placed.

Technical consulting is free. Tell us your boat type, engine power, the waters you fish and your budget — we recommend the right winch, anchor or battery. Reach us at +40 730 374 009 or contact@nautic-profi.ro.

It depends on the winch power, the length of your fishing session and the consumption of other onboard equipment. Rebelcell produces LiFePO4 batteries specifically for fishing gear — send us your specs and we will give you a concrete recommendation.

The catalogue includes STRONGER winches, boat gear and DREAM series anchors, Rebelcell LiFePO4 batteries and power systems, and MARINAC dashboard accessories. Contact us before purchase if you need confirmation of a range's commercial status.

Parts and accessory availability varies by model. Contact us with the product name and code so we can check compatibility and timing.

Yes. If you are a dealer, a marine equipment store or buying in volume, contact us at contact@nautic-profi.ro to discuss partnership conditions.

Checkout records totals in RON. For invoicing in another currency or to an entity outside Romania, contact the operator before ordering; availability, currency and VAT treatment must be confirmed before payment and invoicing.

It is not required. You can order as a guest. For a guest order, keep the number shown on the confirmation page and use it when contacting us; orders associated with an account appear in that account's history.

Current contact hours are confirmed when you get in touch. Call +40 730 374 009 or email contact@nautic-profi.ro.

You may request erasure at contact@nautic-profi.ro. The right to erasure applies under the GDPR; data that must be retained for legal or tax obligations, or to establish or defend a claim, is kept only for the applicable period.